This Privacy Policy (the “Policy”) applies to the collection, use and disclosure of an individual customer’s Personal Data arising from goods and/or services offered by Oros Pte Ltd.
1. What information do we collect?
1.1. We collect information from you when you submit an enquiry on our website.
1.2. When enquiring on our site, as appropriate, you may be asked to enter your: name, e-mail address, and/or phone number. You may, however, visit our site anonymously.
2. What do we use this information for?
2.1. Any of the information we collect from you may be used in one of the following ways:
- 2.1.1. To personalize your experience.
- 2.1.2. To improve our website offerings based on feedback received.
- 2.1.3. To improve customer service and support responses.
- 2.1.4. To process transactions securely; your data will not be shared without consent beyond what is necessary for order fulfilment.
- 2.1.5. To send periodic emails related only to your enquiries or orders.
3. Where is the information stored?
- 3.1.1. Databases are used to store and manage data, including personal data, protected with appropriate security measures.
- 3.1.2. Databases are stored within secured network zones and housed in local data centers with required compliance and certifications.
- 3.1.3. Collected personal data is encrypted and reviewed for data minimization.
4. How do we protect your information?
We implement a variety of security measures to maintain the safety of your personal information when you submit or access your information through our site.
5. Do we disclose any information to outside parties?
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. Trusted third parties assisting us in operations or services are bound by confidentiality. We may release information when required by law or to protect rights, property, or safety. Non-personally identifiable visitor information may be used for marketing or analytics.
6. Third Party Links
Occasionally, we may include or offer third party products or services on our website. These sites have independent privacy policies, and we bear no responsibility for their content or activities. We welcome feedback regarding such sites.
7. Personal Data Protection Act (Singapore)
7.1. The use of personal data in Singapore is governed by the Personal Data Protection Act 2012 (PDPA), enforced by the Personal Data Protection Commission (PDPC).
7.2. Under Section 24 of the PDPA, organisations must make reasonable security arrangements to prevent unauthorized access, collection, or disclosure of personal data.
7.3. By using this site, you agree to allow us to collect or use your information in accordance with the PDPA.
8. Online Privacy Policy Only
This online privacy policy applies only to information collected through our website and not to information collected offline.
9. Your Consent
By using our site, you consent to our website’s Privacy Policy.
10. Changes to our Privacy Policy
If we change our Privacy Policy, we will post the updated version on our website or notify users via email. We reserve the right to amend this Privacy Policy at any time.
11. Contacting Us
For questions regarding this Privacy Policy, you may contact us via email at hello@oros.events.